The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
North America: 14-21 business days
Europe: 5-14 business days
I'll do my best to meet these
I give shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Returns & exchanges
I gladly accept returns and exchanges, but please follow these rules:Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations on custom orders once the order has been placed. But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalised orders
Intimate items, eg earrings (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.